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Information for patients who may be required to pay a bill at The Queen Elizabeth Hospital (TQEH).

Public and private patients

TQEH is part of Australia's public health care system and offers hospital care to any Australian resident under Medicare arrangements. You can choose to be admitted as either a public or private patient within a public hospital.

Public patients do not need pay for hospital services.

Private patients can have their care funded by their private healthcare fund or self-fund their care.

How to pay a bill

If you are required to pay a hospital bill for your stay at TQEH, you can do so by phoning the cashier at the Royal Adelaide Hospital or via BPAY.

You can pay using cash, EFTPOS or cheque. Visa and MasterCard credit card payments are also accepted.

Patients without a Medicare card

Patients without a Medicare card (or Medicare Ineligible Patients) need to pay for hospital services.

It is your responsibility to ensure that you have adequate and appropriate health insurance cover or adequate money to cover the cost of your health care if you are not eligible for free healthcare within Australia.

Patients from countries with reciprocal rights

Patients from countries with reciprocal healthcare arrangements are treated like public patients and do not need to pay for hospital services. Patients who are residents of countries with no reciprocal healthcare agreement with Australia are liable to pay for their hospital care.

Motor vehicle accidents, ReturnToWorkSA and Veterans’ Affairs patients

Motor vehicle accidents, ReturnToWorkSA and Veterans’ Affairs patients do not need to pay for hospital services. Costs are covered by third party providers.

Go to the required department to find out how to claim.

Refugee patients

Refugees are regarded as public patients and are not required to pay for hospital care or services.

More information

Contact the switchboard for general enquiries. 

Related links

Freedom of information

Learn about The Freedom of Information Act 1991, including how it applies to you and accessing your medical records and data.

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Overseas patients

Information for overseas residents requiring medical assistance at The Queen Elizabeth Hospital (TQEH).

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Patient privacy

The Queen Elizabeth Hospital (TQEH) is committed to protecting the privacy of your personal details, health and other information.

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Private patients

Information about being admitted to The Queen Elizabeth Hospital (TQEH) as a private patient (with private health insurance).

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