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Information to help make your move from hospital to home as smooth as possible, including transport home, medications and follow-up appointments.

Discharge

Hospital staff will commence discharge planning on your admission. We aim to discharge you at 10:00 am, allowing other patients to start treatment. We supply you with a discharge plan outlining any equipment, medications, follow-up appointments, or information you need about your recovery or condition when you leave the hospital.

As a patient or carer, ensure you clearly understand all discharge instructions. We will always involve patients in finalising discharge plans.

If you have any questions about your discharge plan, talk to your clinical team before leaving the hospital.

Transport

Regardless of how you arrived at the hospital, by ambulance or any other means, you need to organise your own transport to leave the hospital on the day of your discharge.

Ensure you have arranged transport from the hospital the day before your discharge, so you know how you are getting home or to the place where you are staying. Planning your transport in advance helps to avoid unnecessary inconvenience and waiting by yourself and hospital teams.

Medications

It is important that you take medication as prescribed when you leave the hospital to assist in recovery and manage your condition. All medication must be taken home, including those brought in with you.

Pharmacists at TQEH will ensure you have been prescribed the correct medication and will educate you on how and when to take them, potential side effects and any changes made to your medications during your hospital stay.

If you have any questions regarding new medications or changes to your current medications, ask the hospital pharmacists before you leave. Medication no longer required by patients can be given to hospital pharmacists so they can be safely disposed of.

Note that all hospital patients, irrespective of their admission status, are obliged to pay for prescribed medication administered through the hospital upon discharge.

Discharge equipment

Some patients may be issued with medical equipment when you are discharged from hospital. This may be to assist in your recovery, managing your condition and to help you be more independent at home.

Staff will determine what equipment you will require when you leave hospital and will help you organise which department to get it from. Medical equipment supplied could be crutches, a commode chair or more complex equipment like oxygen therapy equipment.

You will also be given instructions on how to properly and safely use discharge equipment when you receive it, and how to return to the hospital once no longer needed.

Follow up appointments

After you leave TQEH, you may need to return for a follow-up appointment to undergo a check-up or specialist treatment. As you are attending the hospital for an appointment but are no longer required to stay, you are called an outpatient.

You will be advised prior to your discharge of any necessary follow up appointments as an outpatient. It is very important to keep these appointments to make sure you receive the best possible care, after your discharge from hospital.

More information

Contact the switchboard for general enquiries. 

Related links

Health checks

Even if you feel healthy after you leave the hospital, it’s important to undergo regular health checks and screening tests with your doctor.

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Patient information

Patient information for The Queen Elizabeth Hospital (TQEH) including your rights and responsibilities.

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Allied health professionals

Find information on allied health professionals and learn how they can help with a range of non-emergency physical and mental medical issues.

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Contact

Need to contact The Queen Elizabeth Hospital (TQEH)? For emergencies, phone triple zero (000), for enquiries, phone 8222 6000.

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