Interpreters and cultural support

TQEH offers interpreting services for patients in more than 140 languages. Highly qualified professional interpreters provide services to facilitate communication between you and your treatment team, in person or over the phone.

Auslan (Australian sign language) interpreters are also available for patients with a hearing impairment.

While you are welcome to bring your partner, relative, or friend to your appointments for support, we ask that you do not use them as interpreters. Trained interpreters are here to ensure you understand the medical information discussed with you, respecting your need for accurate and professional communication.

All interpreting and cultural support services are provided free of charge.

If you require an interpreter at an outpatient appointment or other medical appointment at TQEH or during your stay at the hospital, phone the interpreter service in advance.

Ensure your GP or referring doctor books the interpreter when referring you to any hospital service.

Interpreters and cultural support is available for all Aboriginal consumers. Phone the Aboriginal & Torres Strait Islander Health and Wellbeing Hub to arrange an interpreter or Aboriginal Health Practitioner to support you at your appointment or during your stay in hospital.